{"id":249,"date":"2025-04-05T09:00:00","date_gmt":"2025-04-05T09:00:00","guid":{"rendered":"https:\/\/getmytherapist.com\/?page_id=249"},"modified":"2025-04-05T10:51:07","modified_gmt":"2025-04-05T10:51:07","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/getmytherapist.com\/index.php\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\">\n<p>At <strong>Get My Therapist<\/strong>, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal and health-related information when you use our mobile application and website. We are committed to complying with applicable data protection laws and ensuring that your information remains confidential and secure.<\/p>\n\n\n\n<p>By using our services, you consent to the practices described in this policy.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Information We Collect<\/h6>\n\n\n\n<p>We collect different types of data to provide a safe, personalized, and efficient experience. The types of information we collect include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Personal Information<\/strong>\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email address  (optional)<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Gender (optional)<br>This information is required to register and verify your account and to tailor your experience based on your preferences.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Health Information<\/strong>\n<ul class=\"wp-block-list\">\n<li>Responses to self-assessment tests<\/li>\n\n\n\n<li>Information shared when booking or communicating with a therapist<\/li>\n\n\n\n<li>Session notes, if submitted voluntarily<\/li>\n\n\n\n<li>We collect this data to help match you with appropriate therapists and improve the quality of care offered through the platform.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Usage Information<\/strong>\n<ul class=\"wp-block-list\">\n<li>Device details (e.g., device ID, model, OS)<\/li>\n\n\n\n<li>App usage statistics and browsing activity<br>This helps us enhance user experience and improve our service functionality.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Payment Information<\/strong>\n<ul class=\"wp-block-list\">\n<li>Transaction details including amount, time, and payment method<br>We <strong>do not store<\/strong> sensitive payment data such as credit\/debit card numbers. All payments are securely processed via third-party payment gateways like Razorpay, which comply with PCI-DSS standards.<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\">How We Use Your Information<\/h6>\n\n\n\n<p>We only use your data for purposes that align with providing you a seamless and secure mental health experience:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To create and manage your user account<\/li>\n\n\n\n<li>To enable therapist discovery, session booking, and secure communication<\/li>\n\n\n\n<li>To send session notifications, confirmations, and reminders<\/li>\n\n\n\n<li>To process payments and generate invoices<\/li>\n\n\n\n<li>To personalize your in-app experience based on your interests and usage<\/li>\n\n\n\n<li>To conduct research and improve platform usability (using anonymized data)<\/li>\n\n\n\n<li>To comply with regulatory and legal requirements<\/li>\n<\/ul>\n\n\n\n<p>We will never use your personal or health data for marketing without your explicit consent.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Data Security<\/h6>\n\n\n\n<p>We implement industry-standard security practices to protect your data from unauthorized access, misuse, or disclosure:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All communication within the app, including video calls, is protected by <strong>end-to-end encryption<\/strong><\/li>\n\n\n\n<li>We use <strong>secure cloud infrastructure<\/strong> with restricted access and regular security audits<\/li>\n\n\n\n<li>Sensitive data is <strong>stored in encrypted format<\/strong> using secure protocols<\/li>\n\n\n\n<li>Authentication and secure login mechanisms protect your account<\/li>\n<\/ul>\n\n\n\n<p>Only authorized personnel have access to user data, and all access is logged and monitored.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Sharing of Information<\/h6>\n\n\n\n<p>We treat your data as confidential and <strong>do not sell or rent<\/strong> it to third parties. We may share information only under the following circumstances:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>With your explicit consent<\/strong> for a specific service or request<\/li>\n\n\n\n<li><strong>With therapists<\/strong> you have booked, limited only to the data necessary for consultation<\/li>\n\n\n\n<li><strong>With third-party service providers<\/strong> (like hosting providers or analytics tools) under strict confidentiality agreements<\/li>\n\n\n\n<li><strong>When legally required<\/strong> to comply with court orders, subpoenas, or legal processes<\/li>\n<\/ul>\n\n\n\n<p>We ensure that any data shared is minimal, purpose-specific, and protected by appropriate safeguards.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Data Retention<\/h6>\n\n\n\n<p>We retain your data only for as long as necessary to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fulfill the purpose for which it was collected<\/li>\n\n\n\n<li>Comply with applicable legal, accounting, or regulatory obligations<\/li>\n\n\n\n<li>Ensure continuity of services if you return to the platform<\/li>\n<\/ul>\n\n\n\n<p>If you request account deletion, your data will be securely deleted from our servers, except where retention is required by law.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">User Rights<\/h6>\n\n\n\n<p>We are committed to ensuring you have control over your data. You may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access<\/strong> the data we have about you<\/li>\n\n\n\n<li><strong>Request correction<\/strong> of inaccurate or outdated information<\/li>\n\n\n\n<li><strong>Request deletion<\/strong> of your personal data<\/li>\n\n\n\n<li><strong>Withdraw consent<\/strong> where processing is based on your permission<\/li>\n<\/ul>\n\n\n\n<p>You can exercise these rights by contacting us at <strong>getmytherapist@gmail.com<\/strong>. We aim to respond within 7 business days.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Cookies and Tracking Technologies<\/h6>\n\n\n\n<p>We may use cookies, pixels, and similar technologies to improve functionality, analyze trends, and personalize your experience.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cookies help remember login sessions, preferences, and enable faster navigation<\/li>\n\n\n\n<li>You may opt out of cookies through your browser settings, though some features may not function correctly without them<\/li>\n<\/ul>\n\n\n\n<p>We do not use cookies to track sensitive health information.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Changes to This Policy<\/h6>\n\n\n\n<p>We may revise this Privacy Policy from time to time. Any significant changes will be communicated via email or in-app notifications.<\/p>\n\n\n\n<p>We encourage you to review this policy periodically to stay informed about how we protect your data.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Contact Us<\/h6>\n\n\n\n<p>If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong>getmytherapist@gmail.com<\/strong><br>\ud83d\udccd KIZHAKKUMMADAM, MEPRATHUPADY, Vengola, PERUMBAVOOR, Kunnathunad, Ernakulam-683556, Kerala, India<br>\ud83c\udf10 <strong>www.getmytherapist.com<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Get My Therapist, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal and health-related information when you use our mobile application and website. We are committed to complying with applicable data protection laws and ensuring that your information remains confidential and secure. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-249","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Heronhats Admin","author_link":"https:\/\/getmytherapist.com\/index.php\/author\/wp_heronhats\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"At Get My Therapist, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal and health-related information when you use our mobile application and website. We are committed to complying with applicable data protection laws and ensuring that your information remains confidential and secure.&hellip;","_links":{"self":[{"href":"https:\/\/getmytherapist.com\/index.php\/wp-json\/wp\/v2\/pages\/249","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getmytherapist.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getmytherapist.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/getmytherapist.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/getmytherapist.com\/index.php\/wp-json\/wp\/v2\/comments?post=249"}],"version-history":[{"count":2,"href":"https:\/\/getmytherapist.com\/index.php\/wp-json\/wp\/v2\/pages\/249\/revisions"}],"predecessor-version":[{"id":253,"href":"https:\/\/getmytherapist.com\/index.php\/wp-json\/wp\/v2\/pages\/249\/revisions\/253"}],"wp:attachment":[{"href":"https:\/\/getmytherapist.com\/index.php\/wp-json\/wp\/v2\/media?parent=249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}